Privacy Policy

Velosite ("we", "us", or "our") operates the website velosite.in. This page explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number when you fill out our contact form or book a demo call
• Business name, website URL, and service area when you complete our onboarding form
• Payment information processed securely through Stripe or PayPal (we never store card details)

Information collected automatically:

• Pages visited, time spent, browser type, and device type via analytics tools
• IP address and approximate location
• Cookies necessary for the site to function

2. How We Use Your Information

We use the information we collect to:

• Respond to your demo requests and enquiries
• Set up and manage your marketing system
• Process payments through Stripe or PayPal
• Send service-related communications
• Improve our website and services

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website and service infrastructure uses the following third-party services, each with their own privacy policies:

• Stripe — payment processing (stripe.com/privacy)
• PayPal — payment processing (paypal.com/privacy)
• CRM Platform — For managing contacts and marketing automation
• Calendly — demo booking (calendly.com/privacy)
• Google Analytics — website analytics (policies.google.com)

4. Cookies

We use minimal cookies necessary to operate the website. You can disable cookies in your browser settings, though some features may not function correctly.

We do not use advertising or tracking cookies.

5. Data Retention

We retain your contact information for as long as you are an active client. If you cancel your subscription, we will archive your website and automation data for 14 days post-cancellation. This allows for potential reinstatement or for you to exercise the website buyout option. After 14 days, your data will be permanently deleted from our servers.

6. Your Rights

You have the right to:

• Request a copy of the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, email us at thejas@velosite.in.

7. Security

We take reasonable measures to protect your information. Payment data is encrypted via Stripe's or PayPal's PCI-compliant infrastructure. We never store credit card information.

8. Children's Privacy

Our services are intended for business owners and are not directed at anyone under the age of 18.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our services constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions:
Email: thejas@velosite.in
Website: velosite.in